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BLOG: Recruiters – Are You Receiving the Training You Deserve?

Adam Underwood has been Oscar's Training Manager for two years, after joining Oscar's team in 2007. He works closely with the management team on the design and delivery of training focused on continuous improvement of the Oscar's Technology & Energy consultants across the world, ensuring that they strive to achieve Recruiting Excellence.

“Train people well enough so they can leave, treat them well enough so they don't want to.”

“What if we train our staff and they leave – what if we don’t and they stay?”

It has often been discussed just how much time, money and effort Recruitment Agencies should invest in training their staff, with quotes like the above often doing the rounds on LinkedIn with varying viewpoints in the accompanying comments.

Most recruiters now have access to the same tools to fill their vacancies, including LinkedIn and job boards, rather than having to pull up trees to find quality applicants - so do consultants really need the same level of training that they used to?

We think so. In fact, they probably need more training than ever.

Every company has a vision of their future, and this can only be achieved if people know what is expected of them and how they can go about achieving it.

Oscar’s plans to grow and develop in the long and short term revolve heavily around providing expert advice and guidance to every member of staff - which is why we founded our unique Oscar School of Excellence.

You can’t just rely on using LinkedIn and job boards to find candidates – especially for highly technical Technology and Energy jobs. Dedicating time and effort to developing the skills of your recruitment team allows you to provide the best possible service to your clients and candidates.

  • Consultants are able to deal with situations that they face throughout their day, allowing them to provide expert advice and support to clients & candidates alike.

  • Engaged employees are happy employees who are therefore more likely to achieve. This starts with making sure they know how to do deal with challenges they may face during their day-to-day activity.

  • Knowledge transfer. Throughout your career you often have to face doing something for the first time, and we understand that the mistake of today is the (lesson learned for tomorrow?) process of tomorrow.

    Developing knowledge centres to enable future talent to flourish is extremely important in organisational development. It is very different though to the focus of “we always do it this way” developing training is about keeping content fresh and staying updated with what is going on in your industry.

  • Recruitment hasn’t changed, but the tools we can utilise have. Keeping updated and knowing how to best use these tools is something that we need to continuously be aware of.

    As a client or candidate you may not ever know we are using these tools but you can be guaranteed that we have invested in them to make sure you get the best service possible.

  • Training is about combining knowledge to achieve success. Just because you are new to something doesn’t mean you can’t learn or input to improvement.

    To our clients and candidates alike, this means that we are in a position that you can be confident of a dedicated service regardless of whether or not the consultant you have been speaking to has been in recruitment for two months or two years

  • The development of training at Oscar is about just this – setting you up for a successful career in an environment where you can learn from our past mistakes and build on your own. We have therefore put a comprehensive training scheme together to encourage staff development and support.

To find out more about the unique training opportunities offered by Oscar, why not visit our careers pages and begin 2016 with the next step in your recruitment career.