Account Executive- Full-Service Elections

Location: Stockport, Hybrid - 4 days in office
Salary: £27,000 per annum

About Us

Our client is a specialist organisation working across the elections, technology and print sectors, helping customers deliver secure and well-managed electoral processes.

As the business continues to grow, they are looking for a detail-oriented and customer-focused Account Executive to join their Client Services team. This is an opportunity to build a career within a specialist environment where organisation, accuracy and reliability are highly valued.

The Role

We're looking for an Account Executive - Full-Service Elections to help coordinate and deliver a variety of customer election projects.

You'll be involved throughout the process, from taking the initial customer brief through to supporting nominations, ballot processing and post-election activity. You'll work closely with customers, Account Managers, Administrators, suppliers and internal teams to make sure projects are delivered accurately and within agreed deadlines.

This would suit someone who enjoys a busy, varied role, is naturally organised and takes pride in getting the detail right.

Key Responsibilities

• Work with customers to understand their requirements and ensure accurate project briefs are prepared.

• Coordinate and monitor online election projects through their various stages.

• Check nomination information and ensure processes are completed accurately.

• Support ballot processing and assist with voting-related queries.

• Keep project information, records and documentation up to date.

• Coordinate information between customers, internal teams and external suppliers.

• Help Account Managers and Administrators manage competing priorities and deadlines.

• Maintain professional and responsive communication with customers.

• Take part in post-election reviews, capturing feedback and identifying areas for improvement.

• Raise supplier requests and obtain pricing in line with company procedures.

• Assist with checking invoices and ensuring billing information is accurate.

• Provide general support across the Full-Service Elections team when required.

About You

We're looking for someone who is organised, dependable and comfortable working to tight deadlines. You'll need to enjoy working with detailed information and be confident communicating with a range of people.

Ideally, you'll have:

• Experience in print, technology, elections or another relevant client-focused environment.

• A background in administration, customer service, account support or project coordination.

• Excellent attention to detail and a methodical approach.

• Strong written and verbal communication skills.

• The ability to juggle multiple tasks without losing sight of deadlines.

• A good understanding of processes and the confidence to raise issues when something doesn't look right.

• Good commercial awareness and an understanding of supplier pricing, purchasing or invoicing.

• Good Microsoft Office skills and confidence learning new systems.

• A proactive and team-focused attitude.

• Previous elections experience would be beneficial, but training will be provided for the right candidate.

What We Offer

• £27,000 per annum

• Hybrid working with 4 days per week in our Stockport office.

• The opportunity to develop specialist experience across elections, technology and print.

• A varied role with exposure to customer management and project delivery.

• Supportive colleagues and a collaborative working environment.

• Opportunities to develop your skills and progress within the business.

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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