IT Support Engineer

IT Support Engineer (Hybrid)

West Yorkshire
£28,000 - £30,000
10:00 - 18:00 | Hybrid (3 days onsite)

An opportunity has come up for an IT Support Engineer to join a well-established business within a close-knit internal IT team.

This role offers a hands-on environment where you'll support users across the business while also gaining exposure to wider infrastructure and project work.

The Role

• Provide 1st/2nd line support to internal users (circa 300 users)
• Troubleshoot hardware, software, and user issues
• Manage and maintain Active Directory (users, permissions, group policy)
• Support Microsoft 365 / Office 365 environment (Exchange, Teams, SharePoint)
• Device builds, deployments, and software installs
• Support Windows Server environments and terminal services
• Assist with ongoing IT projects and system improvements

Tech Environment

• Active Directory / Group Policy
• Microsoft 365 (Exchange, Teams, SharePoint)
• Windows 10/11 & Windows Server
• Terminal Servers / RDS
• General networking fundamentals (DNS, DHCP, basic troubleshooting)

What They're Looking For

• Experience in an IT Support / Service Desk / Infrastructure role
• Strong troubleshooting and problem-solving skills
• Good communication and ability to work with non-technical users
• Comfortable working in a hands-on, fast-paced environment
• Someone who enjoys variety and taking ownership

The Environment

This is a smaller IT team, so the role is best suited to someone who enjoys being hands-on and involved across multiple areas rather than working in a heavily structured, siloed environment.

What's On Offer

• £28,000 - £30,000 salary
• Hybrid working (2 days onsite)
• Broad technical exposure across the environment
• Opportunity to be part of a close-knit, collaborative team

If you're looking for a role where you can get stuck in and have real visibility across the IT function, apply or reach out for more information.

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