Huddersfield, West Yorkshire
£35000 - £40000 per annum + Company Van
Full time
Ref: 84847 - Pre Sales_1791549415
Location: Huddersfield
Salary: Up to £40,000 DOE
Working Pattern: Predominantly office based with some customer-site travel
Travel: Company vans available for customer visits
We're looking for a Technical Project Engineer to join a growing technical team in Huddersfield.
This is a varied position combining technical support, infrastructure projects and customer-site engineering.
Initially, the role will include a reasonable amount of technical support while you build knowledge of the customer base and wider environment. Over time, the position will become increasingly project focused.
The role has been created as part of succession planning within the engineering team, giving the successful candidate the opportunity to gradually take ownership of work currently carried out by an experienced field engineer.
You'll be involved across a broad range of customer projects, from desktop deployments through to Microsoft 365 migrations, security platform rollouts, networking and wider infrastructure implementations.
Delivering technical projects across customer environments
Supporting the wider Technical Support team when required
Handling escalated technical issues
Preparing and deploying PCs and end-user equipment
Installing equipment at customer sites
Delivering Microsoft 365 projects
Supporting migrations from on-premises Exchange to Microsoft 365
Migrating customers between email security platforms
Deploying endpoint security and EDR solutions
Installing and configuring firewalls
Supporting networking projects and infrastructure changes
Deploying the wider portfolio of managed IT solutions
Troubleshooting infrastructure, server and connectivity issues
Attending customer sites where hands-on support is required
Working remotely on projects wherever possible
Supporting technical escalations from the service desk as the role develops
Working closely with customers throughout project delivery
We're looking for someone with strong experience across a broad Microsoft infrastructure environment.
Relevant experience could include:
Microsoft 365
Exchange / Exchange Online
Microsoft 365 migrations
Active Directory
Group Policy
Windows Server
Networking
Firewalls
Endpoint security / EDR
Email security platforms
Desktop and hardware deployments
General infrastructure support
Customer-site project delivery
Previous MSP experience would be highly advantageous, particularly if you have worked across multiple customer environments.
You'll ideally be someone who:
Has a strong 2nd or 3rd-line technical background
Wants to move further into infrastructure and project delivery
Is comfortable working directly with customers
Can troubleshoot technical issues independently
Enjoys working across a broad range of technologies
Is comfortable balancing support and project responsibilities
Can take ownership of tasks from initial preparation through to implementation
Is happy travelling to customer sites when required
Has strong communication and documentation skills
This is intentionally a hybrid technical position.
Initially, there will be a greater emphasis on technical support while you become familiar with the business, its customers and the technical environment.
As you develop, the role will become increasingly focused on infrastructure projects, customer deployments and escalated engineering work.
Although some projects require attendance at customer sites, a significant amount of modern infrastructure work can now be delivered remotely.
The business has company vans available for customer visits.
If there is a requirement to use your own vehicle, mileage can be reimbursed in line with the company's arrangements.
Projects could include:
Migrating customers from on-premises Exchange to Microsoft 365
Deploying EDR and endpoint security platforms
Migrating between email security solutions
Installing and configuring firewalls
Preparing and deploying new PCs
Infrastructure upgrades
Networking changes
Rolling out managed services and technical solutions
Supporting escalated infrastructure issues
This role offers a genuine route from senior technical support into broader project engineering.
You'll gain exposure across customer projects, infrastructure, Microsoft cloud technologies, networking and security while gradually taking on greater responsibility within the engineering team.
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